Welcome to the first edition of the Banxa partner newsletter, a monthly breakdown of the latest product updates and announcements.
API updates
Automatic webhook retries
Banxa’s new Automatic Webhook Retries ensure your systems always stay in sync. No more manual checks or lost notifications – even if there’s a temporary hiccup, we’ll keep trying until your server gets the message.
Reliable order tracking: Know the status of every transaction, every time
Effortless integration: Less development overhead, more peace of mind
Streamlined operations: Focus on your business, not on troubleshooting
Ready to simplify your workflow? Check out the docs: https://docs.banxa.com/docs/webhooks#webhook-retry-mechanism.
Partner analytics: Unlock growth with deeper Insights
We’re thrilled to announce a powerful addition to your partnership toolkit: the all-new Partner Analytics Dashboard. Now, you can gain a crystal-clear understanding of how your customers are engaging with ramping and how that translates into real business results.
Track key metrics: See your Average Order Value, Total Transaction Value, Commission, and more, all in one place.
Monitor trends: Easily compare your performance to the previous 30 days, so you always know how you’re doing.
Understand customer behavior: See how your customers pay, where they’re from, and whether they’re new or returning.
Data-Driven Decisions: Use these insights to optimize your strategies and grow your business even faster.
Dashboard updates
The Banxa partner Dashboard has had a massive power-up! New features for smoother integration and customer support.
We’ve packed your dashboard with enhancements to make your life easier:
- Multiple API key management: Create, revoke, and organize keys for all your businesses in one convenient place.
- Restricted orders visibility: No more chasing customers. See restricted orders right on the Live Orders page.
- KYC status at a glance: Instantly know if a customer’s undergoing KYC checks, right from the Live Orders page.
- Extended live order history: Search back 30 days further for those hard-to-find orders that your customers are inquiring about.
- Enhanced search: Find orders faster by email, order ref, order ID, OR wallet address!
- Network Fee Transparency: See network fees directly in the order details.
User experience
- Users will soon be able to log in with Google Sign-in, improving the critical first step in onboarding, making it easier and more familiar for users. Approximately 80% of users on Banxa use a Gmail address to log in currently.
- [beta] We’re testing a new functionality that aims to give users more control, and offers more transparency into what is expected of them in the onboarding flow. Users are presented with a landing page that breaks down what is required from them to complete the KYC process.
- Earlier this year we partnered with Plaid to bring an easier onboarding experience for new users in the US. During onboarding users provide their phone number, and a straight forward one-time-password (OTP). This has meant that 9/10 users are able to complete their onboarding without the need to upload any document and with most of their data pre-filled for them by Plaid. We are seeing anywhere from 10% to 30% uplift in KYC conversion with this flow.
New cryptocurrencies now available
- OMUSD – Open Money USD (ERC20)
- POL (Native Polygon Chain)
- POL (ERC20)
- PEN (Pendulum)
- USD0 – Usual USD (ERC20)
- USDC.e (Flow-EVM)
- USDC (Polkadot Asset Hub)
- ZTG (Zeitgeist)
- EXIT – Designer Token (BNB Chain)
New partnerships
A huge welcome to our new partners!
Proton Wallet: One of the largest private, encrypted email service providers that just released a new crypto wallet.Proton Mail has 110 million registered users globally.
CoinW: A top-10 centralized exchange with nearly 9 million unique visitors per month.
SimpleSwap: A near-instant DEX that offers a variety of tokens and has a global footprint. With over 100k app downloads on Google Play and over 500,000 unique visitors to their platform each month.
Tradeway: A large Forex platform that is adding additional features for their users including easy crypto purchases through Banxa.
Thanks for reading! If you have any questions or would like more info, reach out to your Banxa point-of-contact or send us a message.